| FAQs |

 

 Frequently Asked Questions (FAQs):


Q1:  What are D-TEKT Kits?

A1: D-TEKTš Kits are urine, self drug testing kits for private use within the home or office.** You administer the collection and testing, thus laboratory, collection site, and physician office visits for drug and alcohol testing are not required, saving you time and money.**

Q2:  Who uses D-TEKT Kits?

A2: D-TEKTš Kits are used by individuals, employees, parents, students, attorneys, employers, corporations, and governmental entities.

Q3:  When are D-TEKT Kits used?

A3: D-TEKTš Kits are used in a variety of situations and environments, to determine the presence of illegal or abused drugs and/or alcohol in the human body.**

Q4:  Where are D-TEKT Kits used?

A4: D-TEKTš Kits are used in a variety of environments, including the home, office, school, church, law office, and government office.

Q5:  Why are D-TEKT Kits used?

A5: D-TEKTš Kits are used to determine the presence of illegal or abused drugs and/or alcohol in the human body.**  Individuals, organizations, and entities have various reasons for using D-TEKTš Kits, including to ensure the health, safety, and welfare of the individual(s) being tested and others around them.

Q6: I contact my doctor, Dr. Smith, for everything, including drug and alcohol testing.  Why would I not contact my doctor for personal or familial drug and alcohol testing needs?

A6: Many times, medical doctors or family physicians are consulted first for personal or familial drug and alcohol testing needs without considering several important factors, including the purpose of testing, frequency of testing, cost of testing, and various alternatives for testing.  An individual seeking drug and/or alcohol testing or treatment should first answer several questions: (1) What is the purpose of the drug and/or alcohol testing? (2) How frequently will drug and/or alcohol testing be required?  (3) How much will the drug and/or alcohol testing cost me and my family? (4) What other alternatives are available for drug and/or alcohol testing besides visiting a medical doctor or family physician that will yield similar outcomes?

Individual circumstances differ, thus answers to questions (1), (2), (3), and (4) differ, and testing needs differ.  Many times, individuals DO NOT need to consult or visit a medical doctor or family physician for drug and/or alcohol testing needs.  In fact, other, comparable, more cost effective alternatives for drug and/or alcohol testing are available, including (a) self drug testing with DTEKTš Kits in the privacy of the home or office and (b) visiting a toxicologist, a specialist in drug and alcohol testing and the effects of drugs and alcohol on the human system.**

 

Q7: How do the costs of drug and/or alcohol testing at a medical doctor or family physician office compare to the costs of drug and/or alcohol testing through D-TEKT USA * 1985?

A7: Consider the following information provided by a small family physician practice in Fremont, Nebraska on May 1, 2008.  Visiting a medical doctor or family physician will cost at least $94.00 per office visit, urine chemical or complete testing will cost between $12.00 and $15.00, clinical laboratory urine testing for drugs and/or alcohol will cost an additional $180.00, and reporting each positive drug will cost $30.00.  The total cost for drug or alcohol testing at a medical doctor or family physician office will cost between $316.00 and $319.00, assuming only one positive drug is reported.  The medical doctor or family physician possesses "little knowledge on drug and/or alcohol testing results," including interaction effects between illegal drugs and/or prescription drugs, and the effects of drugs and alcohol on the human system.

Purchasing a D-TEKTš Kit will cost between $7.50 and $15.00, depending on the D-TEKTš Kit purchased, plus $3.00 for shipping and handling.  The total cost for drug or alcohol testing through D-TEKT USA * 1985 will cost between $10.50 and $18.00.  Results are completely confidential, and reporting each positive drug will cost nothing.**  In addition, with the D-TEKTš Kit, you have the option and convenience of speaking telephonically or via email correspondence with a board certified forensic toxicologist about collecting, administering, and interpreting the drug and/or alcohol test for no additional cost.**  The D-TEKTš Kit is an exceptional value purchase.  
 

 

Q8: Why does D-TEKT USA * 1985 have a limited product line unlike other internet retailers selling drug, alcohol, and other medical testing devices?

A8: D-TEKT USA * 1985 carries a limited product line of eight (8) drug and alcohol testing products to create value for our customers.  Our experience shows that when providing our customers with a limited but focused and quality product line, the end results for our customers are low pricing, better service, and faster delivery.

Q9: Why do D-TEKT Kits cost more than similar products available through internet retailers selling drug, alcohol, and other medical testing devices?

A9: D-TEKTš Kits are different from other drug, alcohol, and other medical testing devices available through internet retailers.  D-TEKTš Kits are the original home and office drug testing kits since 1985, and include all required materials for testing: (a) testing cup, (b) label, (c) requisition form, (d) pipette, and (e) testing strip.**  In addition, customers receive  five (5) minutes of consultation from a board certified toxicologist to assist the customer in collecting, administering, and interpreting the drug and/or alcohol test for no additional cost.**  In other words, "you get more for what you pay for" with the additional bonus of professional consultation free of charge.

Most internet retailers focus on a low cost, high volume strategy for selling drug, alcohol, and other medical testing devices.  Most internet retailers have an incentive to sell as much product as possible as cheaply as possible as quickly as possible without paying attention to product quality and the customer experience.  The result for customers is an inferior product that is defective, fails to perform adequately, and receives no customer support.

D-TEKT USA * 1985 focuses on a higher quality, low volume selling strategy for D-TEKTš Kits.  D-TEKT USA * 1985 has an incentive to sell a superior product at a reasonable price, while emphasizing product quality and the customer experience.  While always attempting to cut costs for our customers when possible, our primary and overriding objective is to provide exceptional drug and alcohol testing products that are superior than competitors.  Our experience shows that when providing our customers with a limited but focused and quality product line, the end results for our customers are low pricing, better service, and faster delivery.  Our business philosophy has satisfied thousands of customers.


Q10: How can I order and pay for D-TEKT Kits?

A10: D-TEKTš Kits may be ordered through our online e-shopping cart "Order Online" or via telephone by calling (402) 935-0401, Monday through Friday, 9:00 AM to 5:30 PM, CST.  Orders placed via telephone are preferred over internet orders.  You will receive a 5.00% discount for placing a telephone order.  D-TEKTš Kits may be purchased with major credit cards, including American Express, Discover, Mastercard, and Visa, ATM or bank debit cards, or check payment if residing within the State of Nebraska.

Q11: After I place my order, when will I receive my D-TEKT Kits?

A11: Most orders ship from our warehouse within two (2) hours.  Generally, normal shipping through the United States Postal Service requires between two (2) and three (3) business days.  You should receive your D-TEKTš Kits within three (3) business days.  Also, overnight shipping is available through carrier Federal Express.

Q12: Can D-TEKT testing results be used in court proceedings for child custody, divorce, or other civil or criminal matters?

A12: No. To ensure drug and/or alcohol test results are legally binding the individual requires a proper, authorized professional to ensure the specimen collection is witnessed, validated, and reported correctly.  To avoid the high costs associated with drug and/or alcohol testing through a medical doctor or family physician, you should schedule a drug and/or alcohol test with your neighborhood toxicologist, who can witness, validate, and report drug and/or alcohol test results for your specific legal needs.

Q13: What other alternatives do I have for testing myself, friends, or loved ones?

A13: Use a D-TEKTš Kit first.  The test is very accurate, if administered correctly, and an inexpensive alternative to testing with a toxicologist.  Use a toxicologist second.  A toxicologist possesses significant knowledge and expertise on drug and/or alcohol testing results, including interaction effects between illegal drugs and/or prescription drugs, and the effects of drugs and alcohol on the human system.  In addition, toxicologists are more affordable than medical doctors or family physicians.

Q14: Can you recommend a good toxicologist?

A14: Yes.  Dr. John Vasiliades, PhD, DABFT, is a board certified toxicologist possessing over thirty five (35) years of practical toxicology experience. Dr. Vasiliades has testified or provided expert consultation and litigation support in over one thousand (1,000) forensic-medical legal cases througout the United States and Europe. Contact Dr. Vasiliades via telephone, (402) 935-0401, or visit Toxicology Laboratories, Incorporated at www.toxlabsomaha.com for additional information.

 

 

Copyright (c) 2008 Toxicology & Clinical Chemistry Laboratories, Incorporated. All rights reserved. D-TEKTª is a registered trademark of Toxicology & Clinical Chemistry Laboratories, Incorporated and may not be replicated or reproduced mechanically, electronically, or otherwise, for any reason.

**All D-TEKTª Kits and the testing devices or diagnostic apparatuses contained therein only screen for a single drug, drugs, or alcohol. D-TEKTª Kits must be used responsibly, only in accordance with intended Product and/or Service use, and testing results should be interpreted with extreme caution and care.  D-TEKTª Kits are disposable kits with a one and only one time use on one and only one urine specimen collected from one and only one human person at one and only one point in time.  All urine specimens screened with D-TEKTª Kits and/or the testing devices or diagnostic apparatuses contained therein should be confirmed by another analytical method such as gas chromatography mass spectrometry (ÒGCMSÓ), and alternative explanations should be explored for any positive result.  Confirmation services are available through Toxicology & Clinical Chemistry Laboratories, Incorporated, 11726 W. Dodge Road, Omaha, Nebraska 68154, for an additional cost or charge to you, the user or buyer, cost or charge to be determined solely by Toxicology & Clinical Chemistry Laboratories, Incorporated.  Please call (402) 935-0401 or email toxlabs@qwestoffice.net with questions pertaining to D-TEKTª Kits, testing devices contained therein, and confirmation services for urine specimens or for additional information.